Community Equipment Services Questionnaire - User/Carer

Closed 14 Feb 2020

Opened 22 Jan 2020


CES Overview

The Community Equipment Service (CES) is a Surrey-wide equipment loan service jointly commissioned by Surrey County Council and Surrey's six Clinical Commissioing Groups to provide assistive equipment and adaptations to enable people to remain as independent as possible in their home environment. As such, it assists with preventing admissions into hospital and/or care homes and facilitating timely discharge from hospital. Since 2009 Surrey's Community Equipment Service have commissioined Millbrook Healthcare to provide this service in Surrey.

The service is provided to anyone with an eligible health and/or social care need (for health requirements this will include people registered to GPs in the Surrey Clinical Commissioning Group’s (CCGs), for social care needs it includes those people who are classed as ordinarily resident in Surrey).

The CES offer an easy-read version of the questionnaire to any it may apply to. Please follow the link below.

Your response will help us to improve the services provided by the CES and its commissioned providers.

Your responses will be confidential. The data collected from this survey will only be used to review the current service offered and may be used in the design of the future CES contract.

Why your views matter

The contract to provide the Community Equipment Service (CES) runs for a fixed period and a new contract is due to start in April 2021. As part of the recommissioning process the CES commissioners and its partners, request feedback from all the parties involved in providing and receiving the services it offers.


  • All Areas


  • Children in care
  • Social workers
  • Health professionals working with children
  • Children with disabilities
  • Carers
  • Health providers
  • Adults Social Care staff
  • Social care service users
  • People who use social care services
  • Healthcare providers


  • Adult Social Care
  • Social care service users
  • People who use social care services
  • SCC staff