Customer satisfaction - experiences of the SEND system at Surrey County Council (North East Surrey)

Closed 4 Mar 2020

Opened 14 Jun 2016


Please answer a short survey about your experience with us today.  There is also an opportunity to leave comments to help us understand what in particular we are doing well and what we need to improve.  Your answers and comments will be used to influence change as part of the SEND 2020 programme. 

If you would like more information about the programme please follow the link below to the SEND 2020 development plan or contact


Why We Are Consulting

We are currently improving our services as part of the SEND 2020 programme. 

This survey is  a short survey to understand your current experiences with the SEND system.  In addition to completing the survey you may wish to leave a longer comment or compliment or would like to make a formal complaint.  If so please follow the link below to comments, compliments and complaints.

The survey is anonymous so your contact details will not be used as part of the analysis.  However if you would like to be contacted regarding your comments please fill in your contact details. 

What Happens Next

This is an ongoing survey to help us make improvements, by understanding the customer's experience in contacting Surrey County Council about services for children and young people with special educational needs and disabilities.


  • All Areas


  • Young people
  • Children in care
  • Parents
  • Children with disabilities


  • Schools
  • 0-5 year olds
  • 6-11 year olds
  • 12-19 year olds
  • 20-25 year olds
  • Commissioning
  • Special Educational Needs
  • Disabilities
  • Parents and families
  • Staff