Surrey Fire and Rescue Service - Making Surrey Safer plan 2020 - 2023

Closed 26 May 2019

Opened 4 Mar 2019


Surrey Fire and Rescue Service’s (SFRS) ‘Making Surrey Safer’ plan is a document that the Fire Authority (Surrey County Council) is required to produce to show what we do, why we do it, and what our plans are for the future. In this plan we take into account factors that affect the way we can run Surrey’s fire and rescue service, like the budget we are given, the population of Surrey and how the types of calls we respond to are changing.


Why your views matter

We want to provide the best service that we can to all residents in Surrey and continue to prioritise responding quickly to emergencies. We also need to ensure that we adapt to meet the needs of our community, Government legislation, changing risks and improve our service.

We also want to change the way we do things to respond to the outcomes from our recent Her Majesty’s Inspectorate of Constabulary and Fire and Rescue Services inspection. This highlighted areas we need to work on to continue to keep people safe from fires and other risks. We want to make sure our staff and resources are in the right place, at the right time and to shift our focus to preventing emergencies occurring in the first place by investing in community and business safety. We will also focus on improving our workplace culture.

We believe that by changing how we currently work, we could free up time and resources to do much of this activity.


  • All Areas


  • Anyone from any background


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  • Commissioning
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