Join our Highways Customer Community

Closed 26 Apr 2024

Opened 5 Apr 2024


At Surrey Highways, we care about working with our local residents and businesses to achieve meaningful change. To help us accomplish this, we want to hear about your needs, wishes, concerns and opinions as a customer of Surrey Highways' services. 

With this in mind, we are looking for residents and members of the local business community to join our Highways Customer Community. 

Why your views matter

Your participation with the Highways Customer Community can help inform and shape improvements to roadwork related services in Surrey.

Additionally, as a member of the Highways Customer Community, you will be among the first to try new services and play a key role in their development. Depending on your interests and availability, you can participate in individual or group events, such as interviews, surveys or user testing. 

This opportunity is open to all Surrey residents over the age of 18. 

To express your interest in joining the Highways Customer Community, please complete this survey form. We may then reach out to you during the next round of research. 

All responses are strictly confidential and your data will be used in accordance with our our data protection policy which can be found here

Please note: this survey campaign closes on Friday 26th April 2024. 

Accessibility Statement 

This survey is compatible with speech recognition software and screen readers. For more information on the accessibility of research surveys on the SurreySays platform, please see the Delib Accessibility Policy

For those with a hearing impairment, please feel free to use our alternative SMS mobile number on: 07968 832611. 
If you require this survey in an alternative format (e.g., Screen Reader Accessible and/or Large Print), please contact and we will do our best to assist you.


  • All Areas


  • All Surrey residents
  • Surrey businesses


  • Highways