Pharmaceutical Needs Assessment Public Survey

Closed 19 Apr 2022

Opened 4 Apr 2022


Surrey County Council is conducting a survey to better understand local people’s experience of going to a pharmacy across Surrey. To do a good job, we need to regularly review what our local people need, and how things might change in the future. This process is called a ‘pharmaceutical needs assessment’ and we are preparing this in Surrey at the moment. 

In this questionnaire we use the word pharmacy, many people also call them chemists. The services we are looking at include local services that you receive from pharmacies (or chemists) and dispensing doctors. By a pharmacy, we mean a place you would pick up a prescription that your GP prescribes or buy over the counter medicines which you can only buy from a pharmacy or to talk to a pharmacist for advice about an illness or medicines that you take. We don’t mean the pharmacy at a hospital or the part of a pharmacy where you buy beauty products.

The preliminary results of this questionnaire will be published in the draft pharmaceutical needs assessment which Surrey County Council will consult on over Spring and the full results will be published on Surrey-I in the final pharmaceutical needs assessment by October 2022. 

Your opinions are valuable in helping us plan for the future to ensure high quality and easily accessible services. We anticipate the questionnaire will take around five minutes to complete, depending on how much additional information you would like to give us.

We really would like and value your input, but if you don’t want to take part, please just ignore this questionnaire; your decision will not affect the care you receive from the NHS or your pharmacy in any way. The questionnaire is anonymous, any information you do give will not be linked to you.


  • All Areas


  • Users of Surrey pharmacies


  • Health and wellbeing