CYP Haven Review: Survey for parents and carers

Overview

We are reviewing the CYP Havens service and would like to hear from parents/carers to understand how the service can best suit the emotional wellbeing and mental health needs of children and young people in Surrey.

CYP Havens are a safe space for children and young people aged 10-18 where you can talk about worries and mental health in a confidential, friendly, and supportive environment. Staff can help young people through talking about what the issue is and find ways to ensure they get the right information and access the right service. To find out more about CYP Havens and our drop-in centres in Surrey, please visit: Welcome to CYP Haven

What is this survey about? 

The number of young people attending the Havens drop-in centres is lower than we would expect and we would like to understand any reasons for this. These could include lack of information about the service, poor perception of the service by young people, accessibility issues contribute to low usage, and much more.

This survey is open to all parents/carers of children and young people between the ages of 10-18 who are living in Surrey.

This short survey should only take less than 10 minutes to complete. 

Accessibility 

This survey is compatible with speech recognition software and screen readers. Alternative versions of this survey (Screen Reader Accessible and Large Print)  can be found at the bottom of this page under ‘related documents’. If you have any queries about the survey and/or require this survey in hard copy or a different alternative format, please contact us and we will do our best to assist you: 

Email: Freya.Keating@surreycc.gov.uk

Telephone number: + 447976710445

This survey complies with GDPR. If you require any further information about how we store and use the data you provide, please see our privacy policy here.