For feedback on three proposed options for the future of eight older people's residential care homes run by Surrey County Council. The options were:
1. Maintain and sustain the homes as they are.
2. Modernise and refurbish one or more of the homes.
3. Support residents to move to an alternative care home and close one or more of the homes
The majority of respondents said they would like the homes to be modernised and refurbished.
Full details of the survey response can be found on our website.
The survey feedback formed part of a report that was presented to the council's Cabinet to aid them in making a decsion on the homes. Information provided by the council’s Property, Finance and Adult Social Care Commissioning departments was also considered alongside independent surveyor's reports.
On 22 February 2022, Surrey County Council's Cabinet agreed to close all eight of the care homes by the end of 2024 and support residents to move to an alternative care home.
Full details of the decision can be found on our website.
This Consultation Survey is to capture people's views on the future of eight residential care homes for older people owned and operated by Surrey County Council. This is a listening exercise, and our overriding priority is the wellbeing of the residents and staff at the homes who we want to involve fully and sensitively. We welcome the views and opinions of everyone and any responses received will help us take into account the public's views when making a decision.
It is important that you read and consider the supporting information before completing this survey. This additional information, in a range of formats, can be found in the related documents at the bottom of this page. Large print versions are also available on request by contacting us via: servicedelivery.info@surreycc.gov.uk or 01372 832257 (Monday to Friday, 9am to 5pm).
The older people’s care homes are:
Abbeywood, Wharf Road, Ash Vale, GU12 5AX
Barnfield, Upfield, Horley, RH6 7LA
Birchlands, Barley Mow Road, Englefield Green, TW20 0NP
Chalkmead, Deans Road, Merstham, Redhill, RH1 3HE
Heathside, Coley Avenue, Woking, GU22 7BT
Keswick, East Park Avenue, Great Bookham, KT23 3ND
Meadowside, Knowle Park Avenue, Staines, TW18 1AN
Orchard Court, East Grinstead Road, Lingfield, RH7 6ET
Information has been prepared explaining why we need to consult on the future of these care homes. There is a consultation document, a factsheet about each care home and a detailed report on each building written by Savills, an independent firm of surveyors.
Factsheets about each care home and a printable version of this survey are also available in Easy Read format at the bottom of the page.
Surrey County Council will be considering three options together with any other options that may be proposed as part of this consultation. These options are:
Option 1: Maintain and sustain some or all of the eight residential care homes and continue to meet building compliance standards
Examples of things to consider for this option are:
Option 2: Modernise and refurbish some or all of the eight residential care homes for older people owned and operated by the council
Examples of things to consider for this option are:
Option 3: Support residents to move to an alternative care home and close one or more of the residential care homes.
Examples of things to consider for this option are:
Please consider all the additional information in the documents below before completing this consultation feedback survey.
If you would like to receive this survey in another language, large print or you need help understanding the information you can speak to the Service Delivery Team. Please contact us:
Please submit your response by 5 January 2022.
What we will do with responses to this consultation:
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